Clemens Vasters recently blogged about one of his epiphanies: "the user is just another service". Same thing here. After one of his sessions about FABRIQ, actually (in Switzerland).
While nothing major, managing threaded conversations in chat has bothered me for quite a while. Yesterday I had an idea on how to improve matters: Works using existing chat infrastructure. Needs only augmented clients. Plays well even if other party uses a non-thread aware chat tool. Separates threads automatically based on interaction patterns. I've written an article and have created an online demo about it. Discussion welcome.
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